I ordered my whey protein September 10th. It is almost a month later I haven't heard from them and I'm trying to get my refund
Legal notice
LEGAL NOTICE
Last updated: August 25, 2026
1. Store Ownership and Contact
This website and the services available through it are operated under the trade name Meigo Skin. The terms “Meigo Skin,” “we,” “us,” and “our” refer to the operator of the online store and its related services.
Trade name: Meigo Skin
Email: support@meigoskin.com
Address: 237 S Hacienda Ave, Glendora, CA 91741, United States
Phone: +1 (626) 825-9067
These contact details may be used for customer assistance, legal correspondence, privacy requests, intellectual-property notices, and other inquiries concerning the store.
2. Purpose and Acceptance
This Legal Notice applies to everyone who accesses, browses, communicates with, or purchases from the Meigo Skin website.
By using the website or submitting an order, you acknowledge this notice and agree to follow the other policies displayed on the website, including our Terms of Service, Privacy Policy, Shipping Policy, and Refund Policy.
If you do not accept these conditions, please stop using the website.
3. Authorized Use of the Store
The Meigo Skin website may be used only for legitimate, personal, and lawful purposes. Users must not:
Provide false identity, account, billing, or shipping information;
Engage in fraudulent, deceptive, abusive, or unlawful activity;
Attempt to access restricted systems, accounts, or stored data;
Upload malicious code, viruses, or harmful software;
Interfere with website security, performance, or availability;
Collect information through unauthorized scraping or automated tools;
Misrepresent an affiliation with Meigo Skin;
Reproduce or commercially exploit store materials without permission.
We may restrict access, reject transactions, suspend accounts, or take other reasonable action to prevent fraud, unlawful conduct, security threats, or misuse of our services.
4. Copyrights and Other Proprietary Rights
Unless otherwise identified, the original text, photographs, graphics, product descriptions, logos, videos, icons, branding, and page layouts available on the website are owned by or licensed to Meigo Skin.
These materials are protected by applicable copyright, trademark, and intellectual-property laws. Users receive only limited permission to view them for personal shopping and informational purposes.
No website material may be copied, modified, published, distributed, licensed, sold, or commercially used without prior written authorization from the applicable rights holder.
Third-party trademarks, product names, photographs, and other materials remain the property of their respective owners. Their appearance does not necessarily indicate endorsement, sponsorship, affiliation, or partnership.
Copyright © 2026 Meigo Skin. All rights reserved.
5. Product Descriptions and Corrections
We make reasonable efforts to display accurate information regarding product descriptions, ingredients, photographs, shades, prices, promotions, and availability. However, errors, omissions, or outdated details may occasionally appear.
Product packaging, color, texture, size, or appearance may differ from online images because of lighting, photography, screen settings, manufacturing changes, or variations between production batches.
Meigo Skin may correct inaccurate information, update product listings, change prices, limit quantities, or discontinue items. If a material error affects an order already placed, we may contact the customer for confirmation or cancel the affected item and issue any applicable refund.
6. Cosmetic Information and Safe Use
Unless expressly indicated otherwise, Meigo Skin products are offered for cosmetic and personal-care purposes. Product descriptions, beauty suggestions, skincare information, and customer reviews are provided for general informational purposes only.
The website does not provide medical advice. No product or website statement is intended to diagnose, treat, cure, or prevent any disease. Results may vary according to skin type, sensitivity, application method, frequency of use, lifestyle, and individual health circumstances.
Customers should read all ingredient lists, directions, and product warnings before use. A patch test is recommended before applying a new product more broadly. Stop using the product if irritation, swelling, persistent discomfort, or another adverse reaction occurs.
Individuals who are pregnant, nursing, taking medication, receiving medical treatment, or managing allergies or an existing skin condition should consult a qualified healthcare professional before using a new cosmetic product.
7. Order Acceptance and Pricing
Submitting an order does not guarantee acceptance. Meigo Skin may refuse, limit, or cancel an order for legitimate reasons, including insufficient inventory, incorrect pricing, unsuccessful payment authorization, suspected fraud, shipping limitations, or suspected unauthorized resale.
Prices, discounts, promotions, taxes, and availability may change as permitted by law. Applicable charges will be displayed during checkout before the purchase is completed.
Shipping, cancellation, return, refund, and exchange matters are governed by the separate policies published on the website. Customers should review those policies before placing an order.
8. Privacy and Third-Party Operations
Our collection, use, retention, and disclosure of personal information are explained in the Privacy Policy available on the website.
Where the California Consumer Privacy Act or another applicable privacy law applies, eligible consumers may exercise their statutory rights through the request procedures described in that policy. Meigo Skin will not unlawfully discriminate against a consumer for exercising an applicable privacy right.
We may engage independent providers for website hosting, payment processing, analytics, communications, marketing, fraud prevention, shipping, and order fulfillment. These providers may process information according to their contractual obligations and respective privacy practices.
Links to external websites may be provided for convenience. Meigo Skin does not control or accept responsibility for their content, security, availability, or privacy practices.
9. Website Disclaimer and Liability Limits
To the fullest extent permitted by applicable law, the website, its content, and its related services are provided on an “as is” and “as available” basis.
We do not guarantee that access will always be uninterrupted, error-free, timely, or completely secure. Temporary disruptions may occur because of maintenance, technical problems, network failures, third-party systems, or events beyond our reasonable control.
To the maximum extent allowed by law, Meigo Skin will not be responsible for indirect, incidental, special, exemplary, punitive, or consequential damages arising from the use of, inability to use, or reliance upon the website or its content.
Nothing in this notice excludes liability that cannot legally be excluded or restricts any mandatory or non-waivable consumer right, warranty, remedy, or protection.
10. California Law and Revisions
This Legal Notice is governed by the laws of the State of California and applicable federal law. This provision does not remove or reduce any mandatory consumer protection available under the laws of a customer’s jurisdiction.
Meigo Skin may revise this notice to reflect changes in its services, business operations, website practices, or legal obligations. Unless additional notice is required by law, revisions become effective when posted with an updated date.
Questions and formal notices may be submitted to:
Trade name: Meigo Skin
Email: support@meigoskin.com
Address: 237 S Hacienda Ave, Glendora, CA 91741, United States
Phone: +1 (626) 825-9067